Privacy Policy

Last updated: 26 January 2026

UK Movers Network is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal data when you use our website (“the Website”).

By using the Website, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

UK Movers Network is an independent online platform that connects customers with local man and van and removal businesses throughout the United Kingdom.

For the purposes of UK data protection law, UK Movers Network is the data controller in relation to personal data collected through the Website.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

2.1 Customer Data

When you submit an enquiry or request a quote:

  • Name

  • Email address

  • Telephone number

  • Move details (locations, dates, size of move)

  • Any additional information you choose to provide

2.2 Business Member Data

When a business registers or is listed:

  • Business name

  • Contact name

  • Email address

  • Telephone number

  • Business address or service area

  • Website URL

  • Business description and service details

  • Billing and payment information (processed securely by third-party providers)

2.3 Technical Data

When you browse the Website:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Referring URLs

  • Date and time of visits

This data is collected using cookies and similar technologies.

3. How We Use Personal Data

We use personal data for the following purposes:

  • To operate and manage the Website

  • To route customer enquiries to relevant businesses

  • To communicate with customers regarding their enquiries

  • To manage business memberships and billing

  • To improve our services and user experience

  • To monitor and prevent fraud or misuse

  • To comply with legal and regulatory obligations

We do not sell personal data to third parties.

4. Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent – where you submit an enquiry or contact us

  • Contract – where processing is necessary to provide our services to business members

  • Legitimate interests – to operate, improve, and protect the Website

  • Legal obligation – where required by law

5. Sharing of Personal Data
5.1 With Listed Businesses

When a customer submits an enquiry, we share relevant personal data with the selected business so they can respond to the request.

Once shared, that business becomes responsible for handling the data in accordance with their own privacy practices.

5.2 With Service Providers

We may share data with trusted third parties that help us operate the Website, including:

  • Hosting providers

  • Email delivery services

  • Analytics providers

  • Payment processors

These providers are required to process data securely and only on our instructions.

5.3 Legal Requirements

We may disclose personal data if required to do so by law or in response to valid legal requests.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Enable core website functionality

  • Analyse website traffic

  • Improve user experience

You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

A separate Cookie Policy may be provided where required.

7. Data Retention

We retain personal data only for as long as necessary:

  • Customer enquiries: retained for operational and record-keeping purposes

  • Business member data: retained for the duration of the membership and a reasonable period afterwards

  • Technical data: retained for analytics and security purposes

Data is securely deleted or anonymised when no longer required.

8. Data Security

We take appropriate technical and organisational measures to protect personal data, including:

  • Secure hosting

  • Access controls

  • Encrypted connections where appropriate

However, no online transmission or storage system can be guaranteed to be 100% secure.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time (where consent applies)

To exercise your rights, please contact us using the details below.

10. Third-Party Websites

The Website may contain links to third-party websites operated by listed businesses.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last updated” date.

Continued use of the Website after changes are made constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact:

UK Movers Network

If you believe your data protection rights have been breached, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).